About Hillary

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Hillary Schultz

M.Ed., PCC,-s

Hillary Schultz has been a practicing clinician since 2002.  She graduated from Ohio University with an undergraduate degree in special education and a graduate degree in counselor education. Hillary is known to be supportive, yet has a direct, solution focused approach. She is considered genuine, empathetic and has a high regard to ethical and legal standards of practice. Hillary started her career as an outpatient counselor helping adults and older adults in a community mental health setting. She has performed contract work with the juvenile court systems as well as state children’s services boards. Prior to starting her own practice, Hillary spent  several years serving as an administrator in long-term residential settings. Hillary is experienced in helping both adolescents and adults with severe mental illness, various mood disorders, substance abuse and dependency disorders, disorders related to anxiety, disorders related to compulsions, behavioral disorders, those with LBGTQ+ related issues, and those who are sexual offenders. 

​Throughout the years, Hillary has additionally enjoyed developing and facilitating trainings for the community and professionals. She has had extensive post-graduate training related to community and individual crisis, drug and alcohol dependency, as well as working with multi-ethnic populations and various religious cultures.  She has served on several boards and coalitions aimed at helping the undeserved populations. She also works with non-profit agencies as a consultant developing treatment programs and helping them with development work. Hillary is passionate about her work related to suicide prevention and particularly enjoys working one-on-one with adolescents and women and helping them with related issues.​

Hillary is a mother of 2 and when not working she enjoys spending time with family and friends, camping, fishing, hiking, bicycling and traveling to the beach.

Hillary's pronouns are She/Her/Hers


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Billie Gilliam


Billie Gilliam is an independently Licensed Professional Clinical Counselor with supervision endorsement, a Licensed Independent Chemical Dependency Counselor, and a certified mediator. She is a graduate of John Carroll University and has been practicing since 2007. Billie provides clinical services for those struggling with a variety of mental health issues including trauma, depression, anxiety, compulsions, women's specific issues, needs specific to the LBGTQ+ community, and substance abuse and dependency related needs. She has additionally been trained in specific approaches which help her when working with couples. If desired, Billie has experience helping those who prefer a faith based approach to their treatment as well. Billie encourages her clients to "Thrive, not Survive".

Billie's pronouns are She/Her/Hers

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Heather Masters


Heather Masters is a Licensed Independent Social Worker. She earned her Master’s degree in Clinical Social Work from the University of Kentucky. She has provided individual, family, and group therapy services to a diverse population of clients from small rural communities to large cities. She has a great deal of experience working with individuals with substance use disorders as well as severe mental health issues in both residential and outpatient settings.

 Areas of specialties include substance use disorders, anxiety, mood disorders, relationship issues, parenting support, trauma, and grief/loss. Heather uses a variety of therapeutic approaches such as cognitive behavioral therapy, motivational interviewing, client centered, and mindfulness.

Heather believes in taking an integrative approach to the therapy process, understanding that each client and their goals are unique. She approaches therapy with a warm demeanor and a goal-directed approach. 

Heather's pronouns are She/Her/Hers

Tiel M. Wilczynski


Tiel Wilczynski  is credentialed as a Registered Art Therapist and a Licensed Professional Clinical Counselor.  Since 2009 she has provided therapeutic services to individuals, groups, and families; she has made a positive impact on the populations she served.  Tiel earned her undergraduate degree in 2008 at Edinboro University of Pennsylvania.  She earned a Bachelor of Arts degree in Psychology with a minor in Fine Art.  In 2015, she completed graduate school at Ursuline College in Ohio.  Tiel earned Dual Masters of Arts degrees in Art Therapy and Counseling.  She is invested in empowering others to overcome hardships, foster perseverance, and building resilience.  

Tiel has made a positive impact on the people she has served.  She has assisted children, adolescents, adults, and older adults in learning and practicing the skills necessary for mental health and wellness.  She has diverse experience and has treated individuals and families suffering from mental health issues, addiction, legal involvement, crisis, abuse, trauma, loss, economic hardship, homelessness, physical, developmental and intellectual disabilities, cognitive decline, behavioral disorders, and those on the autism spectrum.  She is a hard worker and a strong advocate for her clients.

Tiel's pronouns are  She/Her/Hers

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Jennifer Reed


Jennifer Reed is the Clinical Director at the practice. Jennifer is a Registered Art Therapist and as a Licensed Professional Clinical Counselor with Supervision endorsement. She earned her Bachelor of Arts in Psychology and a Writing minor from Kent State University in 2008. In 2015, Jennifer obtained a dual Master of Arts in Counseling and Art Therapy from Ursuline College. She has experience with children/adolescents and adults in both individual and group therapy settings at all levels of care, including inpatient hospitalization. Her areas of specialty include mood disorders, anxiety disorders, survivors of domestic violence, substance use, LGBTQA+ populations, peri/post-natal women, suicidality and self harm, women's issues, parenting skills, and children and adolescents.

As a clinician, Jennifer is known to be down-to-earth, pragmatic, energetic, solutions-focused, genuine, empathetic, accepting, direct, and supportive. She has worked with a wide variety of people from different backgrounds, and is inclusive and accepting to all both personally and professionally. Jennifer uses an integrated and custom approach to each client's care, with a predominant emphasis on strengths-based skills building and empowerment. She has a strong belief that all people are capable of change and achieving their goals, but may at times need support and encouragement to make progress. As a Registered Art Therapist, Jennifer can also provide art therapy services in addition to traditional talk therapy methods. 


Prior to transitioning to private practice, Jennifer served in an administrative role managing a multidisciplinary team providing high acuity outpatient services for adolescents. She has also presented CEUs for other clinicians, and participated in live educational seminars for local students and teachers for suicide prevention and mental health awareness. 

Jennifer is a mother of two, and in her free time, she enjoys art-making, crafting, reading science fiction and high fantasy, going to museums and escape rooms, and spending time with her family and friends. 


Jennifer's pronouns are She/Her/Hers

Ruth DuBois


Ruth DuBois is a Licensed Professional Counselor. She earned her Master's degree in Clinical Mental Health Counseling from John Carroll University with a concentration in Substance Use Treatment. She has provided individual, family, and group therapy to diverse populations throughout her career. She has experience working with children, adolescents, and adults in various levels of care including inpatient residential treatment, outpatient care, and school-based therapy. Her areas of specialty include mood disorders, anxiety disorders, suicidality and self harm, substance use, survivors of trauma, LGBTQA+ populations, relationship and family system issues, and children and adolescents.   


As a clinician, she believes that therapy should create a safe, empathetic, and non-judgmental environment that allows you to be supported through life's struggles and celebrations. She is passionate about destigmatizing mental health access and building a future where mental health treatment is recognized as an essential component of health and wellness. As a clinician, she creates a client-centered environment focused on building resilience and achieving goals. Ruth uses a variety of therapeutic techniques tailored to the client's needs such as cognitive behavioral therapy, motivational interviewing, DBT techniques, mindfulness, and trauma-focused cognitive behavioral therapy. She believes that people are innately resilient and are often doing the best that they can with the options that they have, however, therapy can create a collaborative environment that provides clarity, coping skills, and room for change. Ruth takes a genuine and empathetic approach that focuses on your individual strengths, goals, and preferences for therapy.


In her free time, Ruthie enjoys roller skating, reading, kayaking, cooking, and taking hikes with her dog.

Ruth's pronouns are She/Her/Hers.

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Traci Willis


Traci Willis is a Licensed Social Worker. She earned her Master’s in Social Work from The Ohio State University in 2020 and her Bachelor of Arts in Social Work from the University of Findlay in 2016. Traci is known for being direct, personable, solution-focused, and genuine. She has a variety of experience working with adolescents, adults, couples, and families. Her areas of specialty include mood disorders, anxiety disorders, substance use, dual diagnosis, suicidality and self-harm, survivors of trauma, women’s issues, LGBTQ+ populations, couple and family system issues. Traci utilizes a holistic, person-centered approach while focusing on individual strengths and goals of the client.  


Prior to working directly with clients, Traci promoted counseling services and advocated for the importance of mental health awareness and trauma-informed care. She provided nonprofit outreach services for a variety of treatment providers and served as an AmeriCorps provider in her hometown of Mansfield, Ohio. Traci is a strong advocate for mental health services and is inspired by individuals who continue to grow. 


In her free time, Traci enjoys spending time with her friends and family, working out, kayaking, and taking her dog to the local park. 

Traci's pronouns are She/Her/Hers

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Consuelo Parker


Consuelo Parker is an Independently Licensed Professional Clinical Counselor and a Licensed Independent Chemical Dependency Counselor. She earned a Master of Science in Professional Counseling degree from Grand Canyon University in 2014.

She has worked in the mental health and substance use field for 7 years. She provides clinical services for adults dealing with a variety of mental health concerns such as depression, anxiety, life transitions, grief, low self-esteem, and substance use.


Consuelo believes that everyone has an innate ability to heal themselves and that it is their human right to be who they are, to embrace and accept their differences. Her goal as a clinical therapist, is to provide a trusting safe and nonjudgmental environment so that all clients can carefully explore their challenges and realize their strengths.  She wants all her clients to understand who they are, find purpose and live how they choose, unapologetically. Her passion is to empower individuals to live a quality and productive life.

In her free time, she enjoys spending time with her 2 children and traveling.

Consuelo's pronouns are She/Her/Hers

Sylvia Jordan


Sylvia Jordan is a Licensed Social Worker. She earned her Master’s

degree in Social Work with a concentration in Advanced Clinical Studies,

from Walden University. Sylvia began her career as court liaison social

worker to advocate for abused children and teenagers with behavioral

issues and worked on a multi-disciplinary team to ensure that the

children could remain in the home. She has provided individual, family

and group therapy to a wide variety of clientele. Her areas of speciality

include teenagers coping with anxiety, depression and

anger; young adult females with trauma from domestic violence and

rape, gender identity issues, and suicidal ideations; the homeless; and

geriatric population. Sylvia can also provide a faith-based approach,

believing that people should be treated like Christ treated others--with

kindness and respect.

As a therapist, Sylvia believes that "it’s okay to have not okay moments"

but that people should have a safe, non-judgemental space to process

those moments. She has the ability to confront inappropriate behaviors

while remaining empathic to the client situation and needs. Sylvia loves

to empower people to be self-sufficient and confident in all aspects of

their lives.

Sylvia’s hobbies include running, shopping, traveling, roller skating,

frequenting museums, and spending time with her granddaughter.


Sylvia's pronouns are She/Her/Hers.

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Jessica Karrer


Jessica Karrer is a Licensed Professional Counselor. She earned her degree in Clinical Mental Health Counseling from Capella University. She works with a wide array of adolescent and adult individuals, couples, families, and groups, helping each towards their mental health goals. Jessica is a proud member of the LGBTQ+ community and specializes in relationship issues, gender dysphoria, sexual dysfunction, and alternative lifestyles. She is trained in EMDR and works with complex trauma and PTSD. 


As a counselor, Jessica works closely with her clients to ensure they are getting the help they want and need. She uses her wealth of knowledge and eclectic therapeutic approaches (CBT, DBT, Existential, Solution-Focused, and Feminist theories) to assist the needs of people facing concerns such as: anxiety, depression, Borderline Personality Disorder, addiction, self-esteem, and anger issues. She enjoys getting to know her clients and helping each one on their mental health journey. Where there is hope, there is healing.


In her free time, Jessica enjoys reading, baking, crafting, playing games, and being out in nature.


Jessica's pronouns are She/Her/Hers

Support Staff

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Courtney Avgerinos

Courtney Avgerinos is the Office Manager and Scheduler at our practice.  She has 14 years experience working in pediatric dentistry where she worked chairside with the providers as well as scheduling and coordinating in office and outpatient dental procedures.  Her administrative experience has given her great knowledge and understanding of insurance benefits as well as office policies and procedures.  Courtney’s goal is to make clients feel comfortable prior to their appointment.  She is happy to answer any questions you may have.

Courtney is patient, kind, and welcoming to everyone around her.  In her free time, Courtney enjoys spending time with her husband and their six children.  They are a very sports focused family that enjoys frequent trips to the beach.

Courtney’s pronouns are She/Her/Hers